Shipping policy

Shipping Policy

At Revéa, we are committed to providing reliable and efficient worldwide shipping.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

During periods of high demand, holidays, or promotional events, processing times may be slightly extended.

Once shipped, customers will receive a shipping confirmation email along with tracking information where available.

Delivery Time

Estimated delivery time is 5–10 business days after processing.

Delivery estimates may vary depending on shipping destination, local courier services, customs processing, and seasonal demand.

International Shipping

Revéa proudly offers international shipping to customers in many countries worldwide.

International orders may be subject to customs duties, import taxes, VAT, or additional fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Tracking Information

Tracking information will be provided once your order has been shipped. Please allow time for tracking updates to appear within the carrier’s system.

Shipping Delays

Although we strive to meet estimated delivery times, delays may occasionally occur due to factors outside our control, including:

  • Customs inspections
  • Weather disruptions
  • Carrier delays
  • High shipping volume periods
  • Incorrect address information

Revéa is not responsible for shipping delays once the order has been transferred to the carrier.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details entered at checkout are accurate. Orders shipped to incorrect addresses provided by the customer may not qualify for replacement or refund.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us through our contact page and we will work to resolve the issue as quickly as possible.