Refund Policy

At Revéa, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a 30-day refund policy from the date your order is delivered.

Eligibility for Refunds

To qualify for a refund, returned items must:

• Be returned within 30 days of delivery
• Be unused and in original condition
• Be returned in original packaging where possible
• Include proof of purchase or order confirmation

Returns that do not meet these conditions may not be eligible for a refund.

Return Requests

To request a return, please contact us through the contact page on our website with your order number and reason for the return.

Once your request is reviewed, return instructions will be provided.

Refund Processing

After receiving and inspecting the returned item, we will notify you regarding approval or rejection of the refund.

Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider or financial institution.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The wrong item was received
• The item arrived damaged
• The product has a verified defect

Original shipping charges are non-refundable unless the return is due to an error on our part.

Non-Refundable Items

The following items may not be eligible for refunds:

• Gift cards
• Final sale or clearance items
• Used or damaged items not caused by shipping
• Returns requested after the 30-day refund period